The supplier of products on the site is the Pharmacy Fiorentini dr. Carlo Fiorentini dr. Giovanni – Via Armando Diaz 13/d – 25121 Brescia. (henceforth abbreviated as FFdrC)

All prices are intended VAT included. Prices can be changed at any time without notice.

The prices on this website are valid only for purchases over the internet.

There is no minimum order, but remember that you’ll be charged also with postage and packaging costs.

Methods of payment. Please see payment section. Methods of payment.

The client that sends the order by the internet will receive, at the end of the procedure, a communication regarding the order confirmation, by email, with details of the order number.

The customer can exercise the right of withdrawal. This right is the ability to return the goods in such a way that is unconditional without any expense. The postal and packaging charges for the return will be on the customer.

FFdrC will refund the consumer the sum already paid including package and shipping costs.

The right of withdrawal may be exercised at any time after having completed the purchase process, but within 14 consecutive days from receipt of goods by emailing to the will to exercise those rights and providing the following data:

  1. number and date of the invoice/receipt
  2. in case of partial return, a description and the quantity of the product that the customer needs to return
  3. bank account coordinates to make the refund (IBAN code and account owner details)

The refund will be issued within 14 days from the arrival of the returned items. In case of partial refund the shipping costs won’t be issued.
FFdrC reserves the right, at any time, to cancel any order. In case the customer has already paid for that order, FFdrC will refund the customer the exact amount of money paid for that particular order.

For informations, you can contact us by mail to: